Whether you registered with Downtown Urgent Care, Eureka Urgent Care or Downtown Medical (the primary care internal medicine practice), you will be receiving a phone call from one of our helpful staff members very shortly, during office hours (8am-6pm weekdays or 9am-1pm weekends). If you do not receive a call within 1 hour (during normal office hours), please don't hesitate to give us a swift kick of a reminder, and call us instead (314.436.9300)!
The staff member will be able to answer most of your questions such as:
- when you should/could come on in
- whether an urgent care can take care of your physical complaint, or whether calling 911 for an ambulance is a better option
- who is working today (if you have a preference for a certain provider)
- your copayment (if you have one)
- your deductible (if applicable)
- what services we can provide here
- what procedures can be done here
- where else you might consider visiting, in the unlikely event that we are unable to help you today
- any other questions; just remember, "there are no dumb questions"
Once again, we hope you find your visit to our facility refreshingly pleasant and unique, as far as medical offices go....
We aim to make this the most easy, convenient and fulfilling doctors visit you've ever had in your life. If it falls short of that description, please email the CEO (Dr. Sonny Saggar) immediately at sonny@downtownurgentcarestl.com and he will act on your comments without delay.
We seek to create value for our patients, and we hope they will in turn claim value on our behalf. Remember, we'd be thrilled if you posted your positive comments on google, bing, yahoo or yelp, or if you just told your friends about us. Our best measure of success is your recommendation to others.
We are the first urgent care in the region to use web registration to save our patients time in the waiting room. Pre-registering from the comfort of one's home or office is the now the best way to set up a doctor's office visit. If you experienced any problems or if you would like to provide us with any feedback on your web-registration experience, please let us know, so we can improve our service.
Get better!
From the staff at UCSL LLC Saint Louis Urgent Cares (dba Downtown Urgent Care or Eureka Urgent Care) and Downtown Medical.
314-436.9300 | downtownurgentcarestl.com | eurekaurgentcare.com